PRIVACY POLICY
- Last Updated: [10th February 2026]
- This Privacy Policy (“Policy”) governs the collection, use, storage, disclosure, and protection of information by BrainBrotix LLP, a limited liability partnership incorporated under the laws of India (“BrainBrotix”, “we”, “our”, “us”), in relation to your access and use of our website [www.brainbrotix.in] (“Website”).
- By accessing or using the Website, you acknowledge, understand, and expressly consent to the terms of this Policy. If you do not agree, you must immediately discontinue use of the Website.
1. Scope and Applicability
This Policy applies to all visitors, users, clients, and others who access the Website, whether casually or for business purposes.
This Policy forms a legally binding agreement between you and BrainBrotix LLP.
2. Information We Collect
2.1 Personal Information
We may collect personal information voluntarily provided by you, including but not limited to:
- Name
- Email address
- Phone number
- Company or organization name
- Information submitted via forms, emails, or communications
Providing personal information is voluntary, and failure to do so may restrict access to certain services.
2.2 Sensitive Personal Data
BrainBrotix LLP does not intentionally collect or store sensitive personal data as defined under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
2.3 Automatically Collected Information
We may automatically collect:
- IP address
- Browser type and version
- Device and operating system
- Usage data, access times, and referring URLs
This data is used for analytics, performance monitoring, and security purposes.
3. Purpose of Collection and Use
Information collected is used strictly for legitimate business purposes, including:
- Responding to inquiries and service requests
- Providing, operating, and improving our services
- Internal administration and record-keeping
- Security, fraud prevention, and risk management
- Compliance with legal and regulatory obligations
We make no warranty that the Website will be uninterrupted, error-free, or completely secure.
4. Legal Basis for Processing
We process information based on one or more of the following:
- Your explicit consent
- Performance of contractual or pre-contractual obligations
- Compliance with applicable laws
- Legitimate business interests
5. Cookies and Tracking Technologies
The Website may use cookies and similar technologies to improve functionality and user experience. You may restrict or disable cookies through browser settings; however, this may limit Website functionality.
BrainBrotix LLP does not guarantee full Website performance if cookies are disabled.
6. Payments and Financial Transactions
6.1 Payments Made Through Third-Party Websites
BrainBrotix LLP does not control, operate, or endorse any third-party websites, platforms, marketplaces, or payment gateways through which payments or purchases may be made.
We shall not be responsible or liable for:
- Payments or purchases made on third-party websites
- Failed, delayed, duplicated, or unauthorized transactions
- Refunds, chargebacks, disputes, or losses arising from such payments
- Security, accuracy, or privacy practices of third-party platforms
Any payment or purchase made through a third-party website is entirely at the user’s own risk, and users are advised to review the applicable third-party terms and policies
6.2 Payments Received by BrainBrotix LLP
Where BrainBrotix LLP receives payments directly through the Website or authorized channels:
- Only limited transaction-related information necessary for processing is collected
- Payment processing may be handled by third-party payment gateways
- BrainBrotix LLP does not store sensitive financial information such as card numbers, CVV, or banking credentials BrainBrotix LLP reserves the right to:
- Accept, reject, cancel, or reverse payments at its sole discretion
- Retain transaction records for accounting, legal, regulatory, and compliance purposes
6.3 No Guarantee or Liability for Payments
BrainBrotix LLP makes no guarantees regarding:
- Successful completion of transactions
- Availability or uptime of payment systems
- Processing time for payments, refunds, or reversals
To the maximum extent permitted by law, BrainBrotix LLP shall not be liable for losses arising from payment failures, technical issues, or third-party payment service errors.
7. Disclosure of Information
We may disclose information:
- To employees, contractors, or service providers on a need-to-know basis
- To comply with legal obligations, court orders, or government requests
- To protect our legal rights, safety, reputation, or property
- In the event of merger, acquisition, restructuring, or business transfer
BrainBrotix LLP shall not be liable for misuse of information by third parties beyond our reasonable control.
8. Data Retention
Personal information is retained only:
- As long as necessary to fulfill the purposes stated in this Policy, or
- As required under applicable laws
We reserve the right to delete or anonymize data at our discretion, subject to legal obligations.
9. Data Security
We implement reasonable administrative, technical, and physical safeguards in accordance with Indian laws. However, you acknowledge that no system is completely secure, and BrainBrotix LLP does not warrant absolute data security.
10. Third-Party Websites and Services
The Website may contain links to third-party websites, including payment gateways and service providers. BrainBrotix LLP:
- Exercises no control over such websites
- Assumes no responsibility for their content or practices
- Shall not be liable for losses arising from their use
Access to third-party websites is entirely at your own risk.
11. User Responsibilities
You agree that:
- Information provided by you is accurate and lawful
- You will not misuse the Website or attempt unauthorized access
- You will comply with applicable laws
Violations may result in denial of access and legal action.
12. Limitation of Liability
To the maximum extent permitted by law, BrainBrotix LLP shall not be liable for:
- Indirect, incidental, consequential, or special damages
- Loss of data, revenue, or business
- Unauthorized access beyond reasonable safeguards
- Claims relating to payments, purchases, or financial transactions
Use of the Website is entirely at your own risk
13. Indemnification
You agree to indemnify and hold harmless BrainBrotix LLP, its partners, employees, and affiliates from any claims, losses, damages, or expenses arising from:
- Your use or misuse of the Website
- Violation of this Policy
- Violation of applicable laws
14. Changes to This Policy
BrainBrotix LLP reserves the right to modify this Policy at any time without prior notice. Continued use of the Website constitutes acceptance of the updated Policy.
15. Governing Law and Jurisdiction
This Policy shall be governed by and construed in accordance with the laws of India. All disputes shall be subject to the exclusive jurisdiction of the courts of Mumbai, Maharashtra.
16. Contact Information
For any privacy-related concerns:
- BrainBrotix LLP
- Email: [info@brainbrotix.in]
- Registered Office: [14/472, Chembur Colony, Mumbai - 400074]